Return & Refund Policy

Updated at 2022-08-09

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

  -Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Brave Peacock, that is responsible for your information under this Return & Refund Policy.
  -Customer: refers to the company, organization or person that signs up to use the Brave Peacock Service to manage the relationships with your consumers or service users.
  -Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Brave Peacock and use the services.
  -Service: refers to the service provided by Brave Peacock as described in the relative terms (if available) and on this platform.
  -Website: Brave Peacock.”’s” site, which can be accessed via this URL: www.bravepeacock.com
  -You: a person or entity that is registered with Brave Peacock to use the Services.

Return & Refund Policy

Thanks for shopping at Brave Peacock. We appreciate the fact that you purchased one of our products. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Brave Peacock. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Brave Peacock, you agree to the terms set forth below along with  Policy.

If there’s something wrong with the  product you bought, or if you are not happy with it, please contact us within 5 bussiness days to process a refund.

If you would like to return a product, the only way would be if you follow the next guidelines:

   -The product has to be in the packaging we sent in the first place.
   -The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.

Refunds

We pride ourselves on supplying quality products to our customers. Every single product is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure you receive a quality product.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be informed about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will then proceed to issue a refund of your purchase. Your refund may take a up to 5 bussiness days to process but you will be notified when you receive your money.

Shipping

Brave Peacock is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any goods or services that we provide, don’t hesitate to contact us.

 -Via Email:  info@bravepeacock.com

The Brave Peacock brand strives to bring innovative tools to the electrical and DIY industries.